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Build around state changes
- New inquiry
- Contacted
- Replied
- Booked
- No-show
- Won/lost
- Opted out
Use each channel for what it is good at
SMS is concise and immediate; email has more room for context. The exact mix depends on consent, audience expectations and the type of service.
See HighLevel’s email and SMS stack
If HighLevel matches your agency’s workflow, check the current offer and trial terms directly with HighLevel.
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